The most important single ingredient in the formula of success is knowing how to get along with people. - Theodore Roosevelt It’s something most of us learned in … [Read more...]
Empathy the Crucial Key to Sales Success
Empathy the Crucial Key to Sales Success As a sales rep, no matter what your selling, or to whom, there is a preconceived idea that you may not be all that trustworthy. Thank the age-old stereotype of the slick “used car salesman”. You know the guy- the pushy, smarmy, and insistent person who doesn’t take no for an answer. In fact, because of this caricature, many people avoid interacting with sales reps by dodging phone calls, not answering … [Read more...]
7 Tips for Delivering Negative Feedback to Create Positive Outcomes
7 Tips for Delivering Negative Feedback to Create Positive Outcomes Those in leadership need to coach and guide their team members along the path to success. The feedback needs to be delivered in a manner which will be helpful to the growth of the individual, the future success of the team, and beneficial for the company. That can be a challenging skill for many in leadership, especially when the feedback … [Read more...]
What Great Listeners Do Differently
What Great Listeners Do Differently Are you a good listener? Your initial response might be to say “Why yes! Of course!”. When someone speaks to you, asks a question, offers instruction, calls out a warning, you hear, and you respond accordingly. But there is so much more to listening than simply hearing and responding. Research indicates that the average person listens with only 25 percent efficiency – meaning there’s a lot we let go in one … [Read more...]
How to Use Diverse Styles of Leadership to Grow Your Team
How to Use Diverse Styles of Leadership to Grow Your Team In his article “Leadership That Gets Results”, Daniel Goleman, has identified six different leadership styles, and he believes that good leaders will adopt one of these six styles to meet the needs of different situations. Think about it, when you assemble a team, each and every team member brings a set of unique qualities and skills to the table. By bringing this diverse talent pool … [Read more...]