Empathy the Crucial Key to Sales Success

Empathy the Crucial Key to Sales Success As a sales rep, no matter what your selling, or to whom, there is a preconceived idea that you may not be all that trustworthy. Thank the age-old stereotype of the slick “used car salesman”. You know the guy- the pushy, smarmy, and insistent person who doesn’t take…

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7 Tips for Delivering Negative Feedback to Create Positive Outcomes

                    7 Tips for Delivering Negative Feedback                    to Create Positive Outcomes Those in leadership need to coach and guide their team members along the path to success. [tweetthis]One of the many tasks of leaders is providing your…

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What Great Listeners Do Differently

What Great Listeners Do Differently Are you a good listener? Your initial response might be to say “Why yes!  Of course!”. When someone speaks to you, asks a question, offers instruction, calls out a warning, you hear, and you respond accordingly. But there is so much more to listening than simply hearing and responding. Research…

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How to Use Diverse Styles of Leadership to Grow Your Team

How to Use Diverse Styles of Leadership to Grow Your Team In his article “Leadership That Gets Results”, Daniel Goleman, has identified six different leadership styles, and he believes that good leaders will adopt one of these six styles to meet the needs of different situations. Think about it, when you assemble a team, each and every…

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